Customer Case · Airline

    Top Airline Group: Integrated Data Center Monitoring and Out-of-Band Management

    For the multi-brand data center device environment of a leading airline group, Sensaka helped build unified device management, remote KVM, automated OS installation, asset management, energy monitoring, and secure out-of-band operations capabilities, improving data center visibility and operations efficiency.

    Airline IndustryLeading Airline GroupData Center MonitoringOut-of-Band ManagementRemote KVMAutomated OS InstallationAsset Management

    Customer Background

    The customer is one of the country's leading airline groups. Its business covers passenger aviation, air logistics, aviation technology, aircraft maintenance, operations management, and related industry services. Airline operations have extremely high requirements for information system continuity — flight operations, customer services, logistics dispatch, maintenance support, and internal collaboration all depend on stable data center infrastructure.

    The customer's data center includes thousands of devices, mainly HPE, Dell, Inspur, Lenovo, and domestic-brand servers, along with storage and Fibre Channel switches that require unified management. As domestic infrastructure increased, the original fragmented tools and single-protocol monitoring approach could no longer meet unified management, remote operations, and audit requirements.

    Customer Environment
    • Leading airline group with very high information system continuity requirements
    • Thousands of data center devices across multiple server brands
    • Primary brands: HPE, Dell, Inspur, Lenovo, and domestic brands
    • Fragmented server management tools with no unified remote operations entry point
    • Monitoring mainly relied on IPMI, causing many false alarms
    • High audit requirements making manual records inefficient
    Pain Points
    • Thousands of data center devices with complex brands and models
    • Existing server management tools were fragmented, with no unified remote operation entry point
    • Existing monitoring mainly relied on IPMI, causing many false alarms
    • More domestic servers and out-of-band chips increased compatibility requirements
    • Storage and Fibre Channel switches lacked a unified management platform
    • High audit requirements made manual photo-taking and manual asset recording inefficient
    • BMC passwords needed unified change and centralized management
    Customer Requirements
    • One unified platform to manage all data center IT devices
    • A single sign-on remote KVM platform to end fragmented login across multi-brand tools
    • An automated OS installation platform with controllable operating system baselines
    • Automated asset management to reduce manual photo-taking and manual records
    • Centralized management and change of BMC passwords
    • Centralized monitoring for servers, storage, Fibre Channel switches, and related devices

    Sensaka Solution

    Sensaka built an integrated data center monitoring and out-of-band management platform. The platform centrally manages servers, storage, Fibre Channel switches, and other IT devices while providing device status monitoring, alerts, automated OS installation, asset management, energy monitoring, and remote control.

    The platform provides a unified remote KVM entry point. Operations staff can access different server brands through single sign-on for remote diagnosis, troubleshooting, and batch power control. The automated OS installation platform established standardized operating system installation workflows. Asset management capabilities automatically collect device configuration and asset information, replacing manual photo-taking and records workflows.

    Unified Monitoring
    • Multi-brand server status monitoring
    • Storage and Fibre Channel switches
    • Energy monitoring and alerts
    Remote KVM
    • Single sign-on across all server brands
    • Remote diagnosis and troubleshooting
    • Batch power control and reboot
    Automated OS Installation
    • Standardized installation workflows
    • Controllable operating system baselines
    • Delivery baseline management
    Asset and Security
    • Automatic asset collection
    • Automated inspection
    • Unified BMC password management

    Results

    • Unified management of data center IT devices improved overall visibility
    • Unified remote KVM reduced multi-brand tool switching and login cost
    • Automated inspection and asset management replaced manual photo-taking and records
    • Unified BMC password management improved out-of-band operations security
    • Automated OS installation kept operating system baselines controllable
    • Global unified control improved operations efficiency and fault handling efficiency

    Case Highlights

    • Unified management for thousands of data center devices
    • Coverage for HPE, Dell, Inspur, Lenovo, and domestic-brand servers
    • Unified monitoring for servers, storage, Fibre Channel switches, and other device types
    • Single sign-on remote KVM platform
    • Automated asset management and inspection
    • Unified BMC password change
    • Automated OS installation platform supporting controllable system baselines
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