Customer CasesHealthcare
    Customer Case · Healthcare

    District-Level TCM Hospital: Unified Management and Automated Inspection for Multi-Building, Multi-Brand IT Infrastructure

    For the new campus of a district-level TCM hospital, Sensaka helped build unified monitoring, asset management, automated inspection, and remote out-of-band management capabilities. The project improved IT device visibility and management efficiency across multiple buildings, reduced manual inspection pressure, and protected the continuous operation of core medical systems.

    HealthcareTCM HospitalNew CampusUnified Device ManagementAutomated InspectionRemote Out-of-Band ManagementAccurate Asset Management

    Customer Background

    The customer is a district-level TCM hospital with a new campus serving regional medical care, teaching practice, research collaboration, and primary TCM service needs. Its information systems cover outpatient and emergency care, inpatient care, medical technology, examination, imaging, surgery, pharmacy, administration, and logistics.

    The new campus IT rooms include servers, minicomputers, storage, tape libraries, backup devices, and Fibre Channel switches from multiple brands across multiple buildings. The information center needed real-time device status visibility, faster fault localization, accurate asset records, remote out-of-band operations, and centralized management.

    Customer Environment
    • New campus of a district-level TCM hospital
    • Business coverage: outpatient, inpatient, imaging, examination, pharmacy, surgery, and administration
    • IT rooms distributed across multiple buildings
    • Diverse device types and complex vendor mix
    • Device count continued to increase
    • High requirements for real-time monitoring, asset accuracy, and fast fault response
    Pain Points
    • Many server room devices across the new campus made manual inspection inefficient
    • Device status was not discovered quickly and relied on indicator lights and human observation
    • IT asset ledgers were maintained manually and were prone to errors
    • Multi-brand device management was isolated, with no unified view
    • Batch operations were inefficient and often required on-site intervention
    Customer Requirements
    • Unified management of heterogeneous IT devices
    • Accurate asset information management
    • Network topology visualization
    • Real-time device status monitoring
    • Automated inspection and inspection reports
    • Remote out-of-band operations and batch control

    Sensaka Solution

    Sensaka centrally managed the hospital's servers, minicomputers, storage, tape libraries, backup devices, and Fibre Channel switches, enabling unified monitoring across multiple brands and device types. Active polling and automated inspection reports replaced frequent manual inspections.

    Remote out-of-band KVM enabled operations staff to perform remote access, batch power control, and reboots without disrupting business systems. Asset, configuration, location, and maintenance information were centrally managed, reducing errors from manual spreadsheets.

    Monitoring
    • Server, minicomputer, and storage status
    • Network and Fibre Channel switches
    • Backup and middleware status
    Assets
    • Automatic asset collection
    • Configuration and change management
    • Asset inventory and data validation
    Remote Control
    • Out-of-band access and KVM
    • Batch power on, power off, and reboot
    • Remote fault handling
    Server Room Management
    • Unified multi-room view
    • Inspection task management
    • Automated inspection report generation

    Results

    • Unified management for approximately 1,500+ devices
    • Automated inspection replaced high-frequency manual inspection
    • Inspection reports generated automatically with visible device status
    • Asset, configuration, location, and maintenance information centrally managed
    • Out-of-band monitoring and remote KVM improved remote operation efficiency
    • Hardware risks discovered earlier, protecting core business continuity

    Case Highlights

    • Unified management across multiple buildings and server rooms
    • Coverage for servers, minicomputers, storage, backup devices, Fibre Channel switches, and other multi-brand devices
    • Automated inspection cycle of 5 to 15 minutes
    • Automated inspection report generation
    • Out-of-band monitoring and remote KVM support
    • Protection for core medical business continuity

    Suitable For

    • TCM hospitals with new or expanded campuses
    • Multi-building, multi-room, multi-brand IT environments
    • Organizations where core business systems must run continuously
    • Teams seeking better automated inspection, asset accuracy, and remote out-of-band management
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