Customer CasesHealthcare
    Customer Case · Healthcare

    Large Tertiary Hospital: Unified Management and Automated Inspection for Multi-Building, Multi-Brand IT Infrastructure

    For a large comprehensive tertiary hospital with a complex IT environment across multiple buildings, server rooms, and device brands, Sensaka helped build unified monitoring, asset management, automated inspection, and remote out-of-band management capabilities. The project reduced manual inspection pressure and improved device status visibility, asset accuracy, and core business continuity protection.

    HealthcareLarge Tertiary Hospital1,500+ DevicesAutomated InspectionRemote Out-of-Band ManagementAccurate Asset Management

    Customer Background

    The customer is a large comprehensive tertiary hospital responsible for medical services, teaching and research, and healthcare support. Its business covers outpatient and emergency care, inpatient care, medical technology, examination, imaging, surgery, pharmacy, administration, and logistics. The hospital has high requirements for continuous information system operation, data accuracy, and fault response efficiency.

    As hospital digitalization continued, internal IT infrastructure expanded rapidly. Multiple buildings, multiple server rooms, multiple device brands, and multiple system types created a complex environment. Traditional manual inspection, manual ledgers, and scattered tools could no longer meet the requirements for unified monitoring, fast localization, accurate assets, and remote operations.

    Customer Environment
    • Large comprehensive tertiary hospital with multi-building campus
    • Business coverage: outpatient, inpatient, imaging, examination, pharmacy, surgery, and administration
    • Approximately 1,500+ hardware devices with complex brands and models
    • Fault discovery relied on indicator lights, chassis temperature, and manual records
    • Medical core systems ran at high frequency requiring strong device stability
    Pain Points
    • Server rooms distributed across multiple buildings made on-site inspection labor-intensive
    • Approximately 1,500+ hardware devices with complex brands and models
    • Fault discovery relied on indicator lights and manual records, causing delays
    • Asset ledgers were manually maintained, and configuration, location, and maintenance data could become inaccurate
    • Batch shutdown, reboot, and remote maintenance required staff to enter server rooms device by device
    • Medical core systems required strong device stability
    Customer Requirements
    • A unified IT infrastructure operations management platform
    • Accurate device asset management
    • Network topology visualization
    • Real-time device status monitoring
    • Automated inspection and inspection reports
    • Remote out-of-band control and batch operations

    Sensaka Solution

    Sensaka built a unified intelligent operations platform for the hospital, covering servers, minicomputers, storage, tape libraries, backup devices, Fibre Channel switches, and other resources. It enabled unified management across multi-brand and multi-type hardware devices.

    The platform supports active polling cycles of 5 to 15 minutes based on device brand and type, with scheduled inspection, instant inspection, and automated inspection report generation. Through out-of-band monitoring and remote KVM, operations teams can remotely view device status and perform batch power and reboot operations without relying on operating systems or consuming business network resources.

    Unified Monitoring
    • Servers, minicomputers, and storage
    • Tape libraries and backup devices
    • Fibre Channel switches and network devices
    Automated Inspection
    • Polling cycles of 5 to 15 minutes
    • Scheduled and instant inspection
    • Automated inspection report generation
    Remote Out-of-Band
    • Out-of-band monitoring and remote KVM
    • Batch power on, power off, and reboot
    • Remote fault handling
    Asset Management
    • Automatic asset collection
    • Configuration and change management
    • Location and maintenance tracking

    Results

    • Unified management for approximately 1,500+ servers, minicomputers, storage, backup devices, tape libraries, and Fibre Channel switches
    • Automated inspection replaced large amounts of manual inspection and reduced on-site travel pressure
    • Inspection reports generated automatically, making device status clearer and traceable
    • Asset, configuration, location, and maintenance information centrally managed, reducing manual ledger errors
    • Out-of-band monitoring and remote KVM improved fault handling and batch operation efficiency
    • Hardware risks discovered earlier, reducing the chance of device abnormalities affecting core hospital systems

    Case Highlights

    • Unified management for 1,500+ hardware devices
    • Centralized management across multiple buildings and server rooms
    • Coverage for servers, minicomputers, storage, tape libraries, backup devices, and Fibre Channel switches
    • Automated inspection cycle of 5 to 15 minutes
    • Scheduled inspection, instant inspection, and automated inspection reports
    • Out-of-band monitoring, remote KVM, and batch operations

    Suitable For

    • Comprehensive hospitals with complex multi-building IT environments
    • Healthcare organizations managing 1,000+ heterogeneous devices
    • Information centers requiring fast fault response and asset accuracy
    • Teams seeking better automated inspection and remote out-of-band management
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