Map Infrastructure Events to Business Service Risk
SmartBSM extends the iDCOS platform with AIOps and service dependency mapping. It correlates events across the stack, reduces alert noise, and shows operations teams which business services are affected when infrastructure degrades, so response is driven by impact instead of raw alarms.
Next-Gen IT Operations
Sensaka focuses on next-generation IT infrastructure operations and management. The company provides integrated monitoring and operations solutions centered on observability, data analytics, and intelligent automation.
By combining full-stack visibility with AI-driven insights, Sensaka helps enterprises improve efficiency, reduce operational costs, and enhance business continuity.
Milestones
Complexity Is the New Normal
In the era of cloud computing, big data, and AI, enterprises face increasing complexity in managing infrastructure and business systems.
Unified Monitoring & Operations
Sensaka SmartBSM provides a unified platform for monitoring and operations across IT infrastructure and business systems.
End-to-End Observability
Across applications, infrastructure, and facilities
Real-time Monitoring
Intelligent analysis and alerting
Automated Operations
Fault management and remediation
Business Visibility
Service-oriented operational insights
Unified IT + Business Operations
From infrastructure to business services.
Resource Visibility
Know what you have
Intelligent Analysis
Understand what's happening
KPI Tracking
Measure business impact
Service Assurance
Ensure reliability
Key Outcomes
Layered Intelligence
Sensaka SmartBSM is built on a four-layer architecture from data collection to intelligent application.
Four Pillars of Intelligence
Unified Resource Management
- ▸Full visibility across IT and facility assets
- ▸Multi-source data integration
- ▸Hierarchical resource modeling
Data Integration & Processing
- ▸Heterogeneous data aggregation
- ▸Real-time data synchronization
- ▸Data correlation and enrichment
Business Topology Mapping
- ▸Automatic service topology generation
- ▸Real-time dependency mapping
- ▸Visualized service relationships
AI-Driven Operations
- ▸Intelligent alert correlation
- ▸Root cause analysis
- ▸Predictive insights
Full Business Visibility
Business service monitoring dashboards
Health scoring and KPI tracking
Service dependency visualization
AI-assisted operational insights
AI-Powered Operations
Intelligent Alarm Analysis
- ▸Alert aggregation and noise reduction
- ▸Root cause identification
- ▸Incident correlation
AI Assistant
- ▸Intelligent Q&A for operations
- ▸Automated troubleshooting suggestions
- ▸Knowledge-based recommendations
Resource Capacity Analysis
- ▸Capacity planning and forecasting
- ▸Resource utilization insights
- ▸Scenario simulation and optimization
Complete Coverage
Modular Product Ecosystem
Sensaka CMDB
Configuration management
Sensaka ITSM
IT service management
Sensaka Autoflow
Automation workflows
Sensaka AIOps
Intelligent operations
Sensaka OSMP
Unified monitoring platform
Sensaka NetOps
Network management
Sensaka DCES
Data center energy management
Sensaka DCOS
Data center operating system
Trusted Across Industries
1000+ enterprise customers · 15+ technical support centers
Manufacturing
- Unified monitoring of large-scale IT environments
- Improved system reliability
Government
- Integrated data platform and service visibility
- Enhanced decision-making capabilities
Healthcare
- System integration (HIS, EMR, PACS)
- Reduced downtime and improved service quality
Related: iDCOS platform, DCOS, AI operations, and what is AIOps. Reference: AIOps (Wikipedia).